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Itil Which of the Following Best Describes a Service Desk

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1 3 and 4 only D. Which of the following are Service Desk organizational structures. Pdf Itil Practice Paper 1 Which Of The Following Best Means Combination Of Internal External Sourcing Nel Srge Academia Edu Virtual service desk 3. . Analyst Database Administration IT Trainer Network Engineer Project Manager. A A Service Desk that also provides onsite technical support to its users b A Service Desk where analysts only speak one language c A Service Desk that is situated in the same location as the users it serves d A Service Desk that could be in any physical location but uses telecommunications and IT. DA dedicated number of staff handling Incidents and service requests. What is the best description of the purpose of Service Operation. Virtual Service Desk 3. Local Service Desk 2. Below are important question for ITIL Foundation Exam certification. BService Desk CIncident Management DTechnical Management...